Customer Experience Coordinator (part Time) - Alexandria, Va

Veterinary Emergency Group

Alexandria, Virginia, United States
Competitive compensation; pyrt-time credentialed v...
On-site
2+ years customer service experience
Advanced proficiency in practice management software
Ability to work nights weekends and holidays
VEG is dedicated to transforming the emergency veterinary experience for both people and pets through immersive, customer-focused care

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience for both people and pets through immersive, customer-focused care.
  • The role requires greeting customers with warmth and urgency while accurately routing urgent medical calls to doctors immediately.
  • Employees receive competitive compensation, unlimited ER continuing education, and travel stipends ranging from $400 to $1,000 per year.

Matching Summary

VEG is dedicated to transforming the emergency veterinary experience for both people and pets through immersive, customer-focused care.

Salary

Competitive compensation; Part-time credentialed VEGgies receive $1,000/year travel stipend; Part-time uncredentialed VEGgies receive $400/year travel stipend

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced proficiency in practice management software
  • Ability to work nights weekends and holidays
  • Willingness to work in noisy environment with odors
  • Strong multitasking skills in high stakes environments

Nice-to-have

  • High emotional intelligence and empathy
  • Problem solving skills and innovation focus
  • Humility and team-oriented mindset
  • Curious nature seeking continuous learning

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night, weekend, and holiday shifts
  • Proficiency with computer programs and practice management software

Work Rights

Not specified

Tailored Resume

Cover Letter