Business Lead Cxm

Dentsu

Cudinamarca
Not specified (assumed to be hybrid based on industry standards).
Customer experience management technology
Martech and digital ecosystems
Data and analytics platforms
Dentsu is seeking a Business Lead focused on technology to enhance client relationships and drive sustainable value through Customer Experience Management solutions. The ideal candidate should possess extensive experience in account management within the technology or digital marketing sectors and demonstrate strong analytical and strategic skills

Job Summary

  • This role is responsible for leading and strengthening the commercial, strategic, and operational relationship with clients, ensuring excellence in delivery, achievement of financial objectives, and sustainable value generation through Customer Experience Management solutions with a strong technology focus.
  • Act as the primary client advisor, integrating strategic vision, creative capabilities, data, digital transformation, and technology to drive business growth.
  • Understand and apply the client's technology ecosystem (CRM, CDP, CMS, marketing automation tools, data & analytics, etc.) to maximize impact and efficiency.

Matching Summary

Match Score: 85

Dentsu is seeking a Business Lead focused on technology to enhance client relationships and drive sustainable value through Customer Experience Management solutions. The ideal candidate should possess extensive experience in account management within the technology or digital marketing sectors and demonstrate strong analytical and strategic skills.

Skills & Requirements

Must-have

  • Customer Experience Management technology
  • MarTech and digital ecosystems
  • Data and analytics platforms
  • Client executive advisory
  • Financial objectives and profitability

Nice-to-have

  • Strategic vision and consultancy
  • Collaborative and influential communication
  • Results-oriented mindset

Key Requirements

  • 8+ years of experience
  • Professional in Engineering, Systems, IT, Technology, Marketing, Advertising, Administration, Business or related fields
  • Experience working with CTOs, CIOs, and client technical teams
  • Advanced English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter