Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes
Job Summary
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.
Manage complex logistics for technicians to ensure they travel to best suited cruise – resolve travel issues for cancelled and postponed flights that could result in work delays.
Competitive salary, flexible work schedule, opportunities to learn and grow, matching 401K, comprehensive health and wellness plans, paid holidays and paid time off.
Matching Summary
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.
Salary
$142,896.00 USD per year
Skills & Requirements
Must-have
Manage field service operations
Customer satisfaction and communication
Complex logistics for technicians
Marine elevator industry knowledge
Resolve customer service complaints
Manage end-user safety
Nice-to-have
Innovation and sustainability leader
Collaborative and supportive work environment
Passion for safety and quality
Key Requirements
Bachelor's degree or equivalent experience
3 years in elevator or people movement industry
Experience with marine elevator diagrams
Experience with European elevator code requirements