Level 1 Network Operations Analyst

DXC Technology UK

Adelaide, Australia
On-site
Network events and alerts triage
Itil incident management
Troubleshoot and resolve incidents
As a Level 1 Network Operations Analyst, you will be part of a high-performing team responsible for the first line of support in a dynamic, multi-vendor environment

Job Summary

  • As a Level 1 Network Operations Analyst, you will be part of a high-performing team responsible for the first line of support in a dynamic, multi-vendor environment.
  • You will have a close relationship with our L2 technicians to provide 24x7, 365 days a year support.
  • At DXC, we value inclusion, integrity, and innovation. You’ll be empowered to grow your career, supported by a global team that’s committed to delivering excellence for our customers and communities.

Matching Summary

As a Level 1 Network Operations Analyst, you will be part of a high-performing team responsible for the first line of support in a dynamic, multi-vendor environment.

Skills & Requirements

Must-have

  • network events and alerts triage
  • ITIL incident management
  • troubleshoot and resolve incidents
  • Cisco networking devices
  • Palto Alto firewall knowledge

Nice-to-have

  • collaborative fast-paced setting
  • vendor and field service coordination
  • root cause analysis documentation

Key Requirements

  • Bachelor’s Degree or Diploma
  • 1–3 years of experience
  • CCNA or CIPA certifications

Work Rights

Not specified

Tailored Resume

Cover Letter