Aston Martin Lagonda Ltd is seeking a Service Desk Analyst to provide first-line technical support to their employees in Gaydon, UK. This entry-level position is ideal for candidates with IT support experience who are eager to develop their skills in a dynamic environment focused on excellent customer service and continuous improvement
Job Summary
This entry-level role focuses on delivering a strong user experience through excellent customer support and disciplined processes within the IT department.
The team utilizes modern technology including ServiceNow, automation, and AI-enabled support to drive continuous improvement in first contact resolution.
Employees will work within ITIL-aligned processes to restore services quickly while gaining exposure to wider IT operations for career progression.
Matching Summary
Match Score: 85
Aston Martin Lagonda Ltd is seeking a Service Desk Analyst to provide first-line technical support to their employees in Gaydon, UK. This entry-level position is ideal for candidates with IT support experience who are eager to develop their skills in a dynamic environment focused on excellent customer service and continuous improvement.