As a Floor Leader, you will support the Store Management Team in driving sales, opening/closing the store, analyzing sales results, and leading training sessions to ensure operational excellence and an exceptional customer experience
Job Summary
As a Floor Leader, you will support the Store Management Team in driving sales, opening/closing the store, analyzing sales results, and leading training sessions to ensure operational excellence and an exceptional customer experience.
Your day-to-day will involve leading and inspiring a team of sales associates on the shop floor, fostering a culture of passion and positivity to achieve and surpass sales goals.
Key responsibilities include driving sales through effective coaching, delivering world-class customer experiences, educating customers on brand values, managing store operations, and maintaining visual merchandising standards.
Matching Summary
As a Floor Leader, you will support the Store Management Team in driving sales, opening/closing the store, analyzing sales results, and leading training sessions to ensure operational excellence and an exceptional customer experience.
Skills & Requirements
Must-have
Drive sales and customer experience
Lead and inspire sales team
Brand education and product knowledge
Cash handling and store operations
Visual merchandising and inventory management
Nice-to-have
Foster positive work environment
Promote diversity, equity, and inclusion
Community engagement and store events
Key Requirements
Minimum 1 year customer service and sales experience
Minimum 1 year cash handling and opening/closing procedures
Minimum 1 year supervisory experience with coaching and training
Minimum 1 year problem-solving customer service issues
Minimum 1 year experience in fast-paced team environment
Knowledge and passion for skincare, natural beauty, and ethical business
Flexible schedule including evenings, weekends, and holidays