Customer Support Reps - Ai Training - Nashville, Us

Prolific

Remote, US
Up to $30 ph; flexible hours; pyid tasks ranging f...
Remote
Years of high-volume customer support experience
Exceptional written english communication skills
Ability to de-escalate complex situations
Prolific is seeking Customer Support Representatives to join their Expert Network, focusing on training and evaluating AI models. The position offers flexible hours and competitive pay, requiring candidates with strong customer support experience and communication skills

Job Summary

  • Prolific is building the world's biggest pool of quality human data to train cutting-edge AI models for over 35,000 developers and researchers.
  • Participants will evaluate AI chatbot responses for accuracy, brand voice consistency, and helpfulness while simulating realistic customer interactions.
  • Successful candidates can earn up to $30 per hour for paid tasks requiring one hour of uninterrupted work with flexible hours from home.

Matching Summary

Match Score: 85

Prolific is seeking Customer Support Representatives to join their Expert Network, focusing on training and evaluating AI models. The position offers flexible hours and competitive pay, requiring candidates with strong customer support experience and communication skills.

Salary

Up to $30 per hour; Flexible hours; Paid tasks ranging from short durations to one hour of uninterrupted work

Skills & Requirements

Must-have

  • Years of high-volume customer support experience
  • Exceptional written English communication skills
  • Ability to de-escalate complex situations
  • High typing speed and information navigation
  • Sharp eye for logic and factual accuracy errors

Nice-to-have

  • Multilingual capabilities for localization tasks
  • Experience with Zendesk or Salesforce Service Cloud
  • Familiarity with Confluence or Notion documentation tools
  • Expertise in Slack or Microsoft Teams communication
  • Background in technical troubleshooting workflows

Key Requirements

  • Professional experience in customer support or client success
  • PayPal account required for payment receipt
  • Completion of a 10-15 minute skills assessment test

Work Rights

Not specified

Tailored Resume

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