Irish Speaking Customer Payments Advisor

Capita

Little Island, Ireland
Base: €30,432 py; bonus/equity: not specified; ben...
On-site
Fluent irish speaker
Handling inbound and outbound calls
Setting up payment plans
Capita is seeking a fluent Irish-speaking Customer Payments Advisor for their Little Island location, offering a salary of €30,432 per annum. The role emphasizes excellent customer service skills and problem-solving abilities, with a focus on helping customers manage their outstanding payments

Job Summary

  • Join Capita Ireland as a Customer Payment Advisor and be part of a supportive and energetic team.
  • Your duties will include handling calls, assisting customers with outstanding debt, setting up payment plans, and taking payments.
  • You will receive full training and support, with a salary of €30,432 per annum, plus benefits like holidays, discounts, and a pension scheme.

Matching Summary

Match Score: 85

Capita is seeking a fluent Irish-speaking Customer Payments Advisor for their Little Island location, offering a salary of €30,432 per annum. The role emphasizes excellent customer service skills and problem-solving abilities, with a focus on helping customers manage their outstanding payments.

Salary

Base: €30,432 per annum; Bonus/Equity: Not specified; Benefits: company matched pension, life assurance, high street discounts, refer a friend & earn scheme, 22 days holidays plus bank holidays, opportunity to buy additional holidays, access to Wrkit, eyecare vouchers, Employee Assistance Programme, Life Assurance Benefit, Cycle2Work Scheme

Skills & Requirements

Must-have

  • Fluent Irish speaker
  • Handling inbound and outbound calls
  • Setting up payment plans
  • MS Excel skills
  • Excellent PC and data entry skills

Nice-to-have

  • Experience in collections role
  • Ability to build rapport
  • Proactive attitude and ambition

Key Requirements

  • Fluency in the Irish language
  • Previous experience in a similar environment
  • Ability to work comfortably to targets
  • Stringent customer service SLA's and KPI's

Work Rights

Must reside within the Republic of Ireland

Tailored Resume

Cover Letter