Front Desk Clerk

Mohegan

Starting at $13ph; not specified; not specified
High school graduate or equivalent
Previous experience as front desk clerk
Ability to work various shifts and weekends
The role involves anticipating guests' needs and resolving complaints to ensure satisfaction at all times

Job Summary

  • The role involves anticipating guests' needs and resolving complaints to ensure satisfaction at all times.
  • Employees must maintain complete knowledge of hotel features, room rates, and daily house counts while processing check-ins and check-outs.
  • The position requires working various shifts including weekends and holidays with a focus on superior guest service.

Matching Summary

The role involves anticipating guests' needs and resolving complaints to ensure satisfaction at all times.

Salary

Starting at $13/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • High school graduate or equivalent
  • Previous experience as Front Desk Clerk
  • Ability to work various shifts and weekends
  • Basic arithmetic computation skills
  • Property management system input ability

Nice-to-have

  • Some college or hospitality training
  • Excellent verbal and written communication
  • Professional demeanor under pressure
  • Ability to withstand prolonged standing

Key Requirements

  • High school diploma or vocational certificate
  • Prior Front Desk Clerk experience required
  • Must be available for flexible hours and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter