Customer Service Specialist

Auto Club Enterprises

Little Rock, AR, United States
Professional customer service
Sell memberships and insurance
Handle complex transactions
This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch

Job Summary

  • This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.
  • Provide professional customer service to members and insured’s, assist in the sale of insurance products, and provide other insurance support services.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and paid parental leave.

Matching Summary

This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.

Skills & Requirements

Must-have

  • Professional customer service
  • Sell memberships and insurance
  • Handle complex transactions
  • Resolve member problems
  • Data entry proficiency

Nice-to-have

  • Positive relationship with management
  • Cross selling opportunities
  • Embrace diversity and inclusion
  • Service-driven professionals

Key Requirements

  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate Microsoft Word and Excel skills
  • Advanced customer service skills preferred
  • Property and Casualty/Solicitors License required
  • Property and Casualty Insurance License, valid in selling state

Work Rights

Not specified

Tailored Resume

Cover Letter