Desktop Support Technician

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923; bonus/equity: not specified; benefits: he...
Fully remote
Windows and mac support
It service ticket management
Hardware installation and configuration
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software

Job Summary

  • The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software.
  • This position provides service to end users regarding the operation of technology hardware and software.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software.

Salary

$43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance; tuition waivers; retirement programs

Skills & Requirements

Must-have

  • Windows and Mac support
  • IT service ticket management
  • Hardware installation and configuration

Nice-to-have

  • Strong customer service skills
  • Ability to analyze system problems
  • Knowledge of TCP/IP model

Key Requirements

  • Bachelor's degree in computer science or related field
  • Two years of experience in computer support
  • Experience with Endpoint management software

Work Rights

Not specified

Tailored Resume

Cover Letter