Customer Service Specialist – Categorie Protette (l.68/99) | Assistenza Clienti
500
Fluent italian language skills
Experience in customer service or front office
Ability to manage high-pressure situations
This role serves as the primary point of contact for clients, providing direct technical assistance and operational support via phone and digital tools
Job Summary
This role serves as the primary point of contact for clients, providing direct technical assistance and operational support via phone and digital tools.
Candidates will be responsible for managing orders in SAP, analyzing customer issues, and coordinating with technical teams for on-site interventions when necessary.
The position offers comprehensive training on TASKI machines and other products, along with clear career growth paths within a collaborative international environment.
Matching Summary
This role serves as the primary point of contact for clients, providing direct technical assistance and operational support via phone and digital tools.
Skills & Requirements
Must-have
Fluent Italian language skills
Experience in customer service or front office
Ability to manage high-pressure situations
Basic understanding of electrical and hydraulic components
Nice-to-have
English language proficiency
Prior experience with SAP MM/SD modules
Familiarity with Salesforce and Excel Pivot/VLOOKUP
Interest in professional machinery technology
Key Requirements
Must belong to Protected Categories (L.68/99)
Proven experience in customer service or technical support roles
Proficiency with Outlook, Office 365, and basic IT tools
Work Rights
Must have status under L.68/99 (Protected Categories)