Branch Operations Coordinator- Carrier & I-20

Wells Fargo

GRAND PRAIRIE, TX, US
In-person
Customer service and issue resolution
Processing and approving teller transactions
Supporting branch manager in operational tasks
Wells Fargo is seeking a Branch Operations Coordinator for their Grand Prairie, TX location, aimed at enhancing customer experiences while managing operational tasks within the branch. The ideal candidate will possess strong customer service skills, a background in banking or finance, and the ability to work in a fast-paced environment

Job Summary

  • Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Complete operational activities while minimizing risks under established policies and support the Branch manager in operational tasks and scheduling.
  • Wells Fargo is recognized as a top employer for career growth and offers robust benefits, competitive compensation, and programs designed to help employees find work-life balance and well-being.

Matching Summary

Match Score: 85

Wells Fargo is seeking a Branch Operations Coordinator for their Grand Prairie, TX location, aimed at enhancing customer experiences while managing operational tasks within the branch. The ideal candidate will possess strong customer service skills, a background in banking or finance, and the ability to work in a fast-paced environment.

Skills & Requirements

Must-have

  • Customer service and issue resolution
  • Processing and approving teller transactions
  • Supporting branch manager in operational tasks
  • Resolving daily operations issues

Nice-to-have

  • Educating customers on digital solutions
  • Identifying potential fraud/risky accounts
  • Motivating diverse teams
  • Prioritizing in a fast-paced environment

Key Requirements

  • 2+ years of customer service and issue resolution experience
  • Ability to work a schedule that may include most Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter