CUSTOMER SERVICE EXECUTIVE

UMS PTE. LTD.

Singapore, Singapore
Not specified (assumed in-office based on company location)
2-3 years order processing experience
Proficient in excel v-lookup and pivot tables
Experience with epicor system
UMS PTE. LTD. is seeking a Customer Service Executive in Singapore to provide exceptional customer support, manage sales orders, and ensure accurate documentation and reporting. The ideal candidate should have 2-3 years of experience in order processing, be proficient in Excel, and possess a proactive attitude

Job Summary

  • The role involves providing quality customer service support via email and phone while managing sales orders.
  • Candidates will be responsible for downloading purchase orders, creating sales orders in Epicor, and preparing proof of delivery documents.
  • The position requires extracting data for monthly reporting and managing quotations for OEM parts and raw materials.

Matching Summary

Match Score: 75

UMS PTE. LTD. is seeking a Customer Service Executive in Singapore to provide exceptional customer support, manage sales orders, and ensure accurate documentation and reporting. The ideal candidate should have 2-3 years of experience in order processing, be proficient in Excel, and possess a proactive attitude.

Skills & Requirements

Must-have

  • 2-3 years order processing experience
  • Proficient in Excel V-lookup and Pivot Tables
  • Experience with Epicor system

Nice-to-have

  • Proactive attitude and initiative
  • Ability to work diligently
  • Strong documentation skills

Key Requirements

  • Minimum 2-3 years of experience in order processing
  • Proficiency in Excel functions including V-lookup and Pivot Tables

Work Rights

Not specified

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