Director Of Patient Experience

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
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Patient experience program
Patient and family centered care
Quality improvement methodologies
** The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead and enhance their patient-centered care initiatives. The ideal candidate will possess significant healthcare experience, strong leadership skills, and a commitment to improving patient experiences through evidence-based practices. **

Job Summary

  • The Director for Patient Experience (PX) is responsible for leading an integrated, comprehensive and proactive PX program for the University of Arkansas for Medical Sciences.
  • The role involves developing and implementing strategies that improve the experience of patients and their families, acting as a strong voice promoting a culture of Patient and Family Centered Care (PFCC).
  • UAMS offers benefits including medical, dental, vision, leave, education discounts, and retirement matching for eligible positions.

Matching Summary

Match Score: 75

** The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead and enhance their patient-centered care initiatives. The ideal candidate will possess significant healthcare experience, strong leadership skills, and a commitment to improving patient experiences through evidence-based practices. **

Skills & Requirements

Must-have

  • Patient Experience Program
  • Patient and Family Centered Care
  • Quality Improvement Methodologies
  • Develop and Implement Strategies
  • Data Analysis for Improvement
  • Health Literacy and Communication

Nice-to-have

  • Cultural Humility
  • Health Equity Advocate
  • Community Partnership Building
  • Collaborative Leadership

Key Requirements

  • Bachelor's Degree in public policy, healthcare administration, or related health field
  • 5 years of experience in healthcare
  • Administrative or clinical experience in Patient/Family Centered Care programs
  • Experience leading quality improvement groups
  • Project management skills
  • RN or clinical degree in healthcare preferred
  • Patient Experience Certification preferred
  • Process Improvement Certification preferred

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter