You will play a vital role in helping individuals access the care they need, blending customer service, sales, and coordination skills to ensure a seamless intake process for our home care services
Job Summary
You will play a vital role in helping individuals access the care they need, blending customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
This position requires completing in-home sign-ups for new Support at Home clients across both regional Victoria and metropolitan Melbourne, supporting client intake, onboarding, and preparation of service agreements.
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people, offering more services and deeper care than ever before, with opportunities to build on past achievements and grow your impact.
Matching Summary
You will play a vital role in helping individuals access the care they need, blending customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
Salary
$43 per hour; Not specified; salary packaging benefits
Skills & Requirements
Must-have
Support at Home knowledge
Home Care Package knowledge
valid driver's licence
Microsoft Office proficiency
Client Management Systems
in-home sign-ups
Nice-to-have
resilient and compassionate
sales acumen
person-centred care planning
solutions-focused approach
cultivate warm relationships
Key Requirements
Knowledge of Support at Home and/or Home Care Package programs
Valid driver's licence
Proficiency in Microsoft Office and Client Management Systems