Job Summary

• The Client Success Manager role executes repeatable tasks associated with stock plan administration events and processes for corporate clients across Shareworks and Equity Edge Online platforms.
• Team members are expected to research and respond to client inquiries in a timely manner while complying with internal SLAs to ensure a positive client experience.
• Morgan Stanley values a culture where people can thrive both personally and professionally, emphasizing that employees are the company and drive its success.

Matching Summary

Salary

Not specified; Not specified; Comprehensive employee benefits and perks mentioned

Skills & Requirements

Key Requirements

• Associate degree or higher preferred
• 1-5 years of customer service experience
• Fluency in written and spoken English
• Basic/intro level knowledge of equity platforms
• CEP Certification preferred (Level 1 required within 12 months)

Work Rights