Field & Workshop Service Technician

Miele S.r.l

High-quality appliance repairs
Fault diagnosis and quotations
Professional customer interactions
This role is critical for delivering Miele's market-leading customer experience through high-quality repairs and commissioning

Job Summary

  • This role is critical for delivering Miele's market-leading customer experience through high-quality repairs and commissioning.
  • Technicians will work closely with Service, Parts, Warehouse, and Retail teams to manage both workshop and on-site tasks.
  • The position requires strong problem-solving skills and the ability to handle customer complaints professionally within company guidelines.

Matching Summary

This role is critical for delivering Miele's market-leading customer experience through high-quality repairs and commissioning.

Skills & Requirements

Must-have

  • High-quality appliance repairs
  • Fault diagnosis and quotations
  • Professional customer interactions
  • Accurate service documentation
  • Stock and equipment management

Nice-to-have

  • Domestic appliance servicing experience
  • Service KPI familiarity
  • Stock control system knowledge
  • Field technician support skills

Key Requirements

  • State-based electrical trade certification
  • Gas trade qualification (if applicable)
  • Strong electrical trades experience
  • Excellent problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter