Scaled Customer Success Manager

Teamtailor

Stockholm, Sweden
Fixed salary with commission benefits; annual comp...
On-site
Experience in saas or hr recruiting
Fluent in english and swedish
Strong communication and problem-solving skills
Teamtailor is seeking a Scaled Customer Success Manager to enhance the customer journey for Small & Medium Businesses using their SaaS platform. The role emphasizes building scalable solutions while maintaining a personal touch to ensure customer satisfaction and retention

Job Summary

  • The role focuses on driving commercial success and long-term happiness for customers in the Small & Medium Business Segment.
  • Responsibilities include managing renewals, segmenting customers, and creating scalable communication strategies using digital tools.
  • Candidates will enjoy a vibrant multicultural team environment with fixed salary, commission benefits, and an annual company trip.

Matching Summary

Match Score: 85

Teamtailor is seeking a Scaled Customer Success Manager to enhance the customer journey for Small & Medium Businesses using their SaaS platform. The role emphasizes building scalable solutions while maintaining a personal touch to ensure customer satisfaction and retention.

Salary

Fixed salary with commission benefits; Annual company trip included

Skills & Requirements

Must-have

  • Experience in SaaS or HR recruiting
  • Fluent in English and Swedish
  • Strong communication and problem-solving skills

Nice-to-have

  • Experience with project management
  • Willingness to participate in after-hours events
  • Multicultural team collaboration experience

Key Requirements

  • Fluency in English and Swedish required
  • Prior experience in SaaS, HR, or recruiting preferred

Work Rights

Not specified

Tailored Resume

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