Base: $111,800 - $192,900 based on experience; bon...
Fully remote
Five9 contact center solution administration
Power bi dashboard and report development
Voip protocols sip rtp understanding
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions dedicated to keeping communities healthy by supporting hospitals
Job Summary
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions dedicated to keeping communities healthy by supporting hospitals.
The role involves designing and optimizing telephony infrastructure using Five9 solutions and creating interactive dashboards in Power BI to drive business intelligence.
This remote position offers a competitive salary between $111,800 and $192,900 along with opportunities for professional growth and certification reimbursement.
Matching Summary
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions dedicated to keeping communities healthy by supporting hospitals.
Salary
Base: $111,800 - $192,900 based on experience; Bonus/Equity: Not specified; Benefits: Comprehensive package including healthcare, time off, retirement, and well-being programs
Skills & Requirements
Must-have
Five9 Contact Center solution administration
Power BI dashboard and report development
VoIP protocols SIP RTP understanding
RESTful/SOAP web services API integration
SQL querying and data warehouse concepts
Nice-to-have
Experience with Tableau and SAP reporting
Scripting and automation for provisioning
Openness to AI innovation adoption
JavaScript Java Python PHP proficiency
On-call rotation availability for support
Key Requirements
Bachelor's degree in Computer Science or related field
Proven experience managing Five9 VCC environments
Expertise in configuring contact flows and routing strategies
Strong troubleshooting skills for complex telephony issues
Willingness to travel onsite as business needs require