Service Advisor

Subaru of Gainesville

Gainesville, FL, United States
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop repair estimates
Subaru of Gainesville is seeking a Service Advisor to facilitate communication between customers and technicians, ensuring that service requests and repair needs are clearly understood. The ideal candidate will have experience in automotive services, strong customer service skills, and a basic mechanical understanding of vehicles

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Subaru of Gainesville is seeking a Service Advisor to facilitate communication between customers and technicians, ensuring that service requests and repair needs are clearly understood. The ideal candidate will have experience in automotive services, strong customer service skills, and a basic mechanical understanding of vehicles.

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Ascertain vehicle performance problems
  • Develop repair estimates
  • Write repair orders
  • Maintain customer records
  • Communicate with customers and technicians

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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