Bdc Administrator

Mesquite Kia

Mesquite, TX, United States
On-site
Customer service professional
Computer skills
Phone skills
Mesquite Kia is seeking a BDC Administrator to manage customer interactions within their dealership. The role involves utilizing customer service skills and computer proficiency to improve appointment scheduling and customer retention

Job Summary

  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Mesquite Kia is seeking a BDC Administrator to manage customer interactions within their dealership. The role involves utilizing customer service skills and computer proficiency to improve appointment scheduling and customer retention.

Skills & Requirements

Must-have

  • customer service professional
  • computer skills
  • phone skills
  • gather accurate customer information
  • build and maintain knowledge of product information
  • increase appointments, sales and customer retention

Nice-to-have

  • committed to growing our company
  • committed to growing our people
  • part of the automotive industry future

Key Requirements

  • Ability to present information in a clear and professional manner
  • Ability to manage one’s own time effectively
  • Ability to type efficiently
  • Basic & phone computer skills
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

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