Customer Service Officer

AIG

Hong Kong, Hong Kong
Answering customer enquiries and complaints
Providing accurate product information
Maintaining professional business services
Join 65,000 AIG colleagues who work together every day to make a difference around the world

Job Summary

  • Join 65,000 AIG colleagues who work together every day to make a difference around the world.
  • Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, taking orders and providing after sales service.
  • Enjoy benefits that take care of what matters through our Total Rewards Program, a comprehensive benefits package focused on health, wellbeing, financial security, and professional development.

Matching Summary

Join 65,000 AIG colleagues who work together every day to make a difference around the world.

Skills & Requirements

Must-have

  • Answering customer enquiries and complaints
  • Providing accurate product information
  • Maintaining professional business services
  • Good communication and written skills in English
  • Good communication and written skills in Cantonese
  • PC literate and able to type fast

Nice-to-have

  • Positive attitude and modesty
  • Proactive mindset and can-do attitude
  • Self-motivated and eager to learn
  • Responsible and patient
  • Able to work under pressure

Key Requirements

  • Form 5 standard
  • 1 year relevant work experience
  • Front desk/Admin or Contact Center experience

Work Rights

Not specified

Tailored Resume

Cover Letter