Workplace And Reception Lead

JLL

Singapore, Singapore
Front of house operations
Guest management and customer service
Conference room management
You play a key role in the Corporate Services team, ensuring a seamless, welcoming, and professional front-of-house experience aligned to the highest standards

Job Summary

  • You play a key role in the Corporate Services team, ensuring a seamless, welcoming, and professional front-of-house experience aligned to the highest standards.
  • Manage reception operations, including conference room bookings, daily checks, and subscription services, while leading initiatives to enhance guest experience.
  • Oversee reception team performance, provide coaching, develop training plans, and act as a liaison for service feedback and improvement solutions.

Matching Summary

You play a key role in the Corporate Services team, ensuring a seamless, welcoming, and professional front-of-house experience aligned to the highest standards.

Skills & Requirements

Must-have

  • Front of house operations
  • Guest management and customer service
  • Conference room management
  • Reception team leadership
  • Facilities management requests

Nice-to-have

  • Awesome attitude
  • High attention to detail
  • Positive stakeholder interaction
  • Creative problem-solving skills
  • Collaborative team player

Key Requirements

  • Experience in financial/investment bank services or 4-to-5-star hotel or corporate reception/customer service
  • Familiar with administrative support tasks
  • Familiar with facility support services
  • MS Office proficiency
  • Background check with no criminal history

Work Rights

Not specified

Tailored Resume

Cover Letter