Tricare Beneficiary Services Representative - Aviano, Italy

Leidos UK

Aviano, Italy
Base: $32,000 annually; bonus/equity: not specifie...
Fully remote
Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
This role supports active-duty military members and their families by providing essential TRICARE enrollment and benefit education services

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE enrollment and benefit education services.
  • The position requires processing enrollments, managing Primary Care Manager updates, and assisting with claims through systems like DOES and MHS Genesis.
  • Candidates must be U.S. citizens with specific visa status and eligible to obtain an ADP IT III clearance.

Matching Summary

This role supports active-duty military members and their families by providing essential TRICARE enrollment and benefit education services.

Salary

Base: $32,000 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Microsoft Office proficiency
  • 3+ years customer service experience
  • HIPAA compliance knowledge
  • Strong organizational abilities

Nice-to-have

  • Familiarity with TRICARE Overseas Program
  • Experience with MHS Genesis system
  • Background in military healthcare delivery
  • Ability to deliver presentations
  • Self-starter working independently

Key Requirements

  • Bachelor's degree OR Associate's plus 4 years experience OR High school plus 8 years experience
  • U.S. Citizenship required
  • SOFA/Command-Sponsored status as dependent of Active-Duty member or DoD employee
  • Must have Missione Visa and Soggiorno permit
  • Eligible to obtain ADP IT III clearance (Tier 1)
  • 3+ years of customer service experience

Work Rights

Must have US citizenship and SOFA/Command-Sponsored status

Tailored Resume

Cover Letter