Customer Service Representative

CUSHMAN & WAKEFIELD

Base: $17.00 - $19.00; bonus/equity: not specified...
Fully remote
High school diploma or equivalency
Experience in maintenance environment
Fluent english speaking and writing
The primary responsibility is to provide inbound phone and email support for facility services and maintenance inquiries

Job Summary

  • The primary responsibility is to provide inbound phone and email support for facility services and maintenance inquiries.
  • Employees must utilize multiple CMMS systems to distribute, coordinate, track, and monitor work requests effectively.
  • The role offers competitive pay ranging from $17.00 to $19.00 per hour along with a comprehensive benefits package including health and retirement plans.

Matching Summary

The primary responsibility is to provide inbound phone and email support for facility services and maintenance inquiries.

Salary

Base: $17.00 - $19.00; Bonus/Equity: Not specified; Benefits: Health, vision, dental, retirement savings, paid time away

Skills & Requirements

Must-have

  • High School diploma or equivalency
  • Experience in maintenance environment
  • Fluent English speaking and writing
  • CMMS and Web-based Management Systems
  • Office 365 and Excel proficiency
  • Remote work setup with high-speed internet
  • Willingness to work rotational shifts

Nice-to-have

  • Pleasant and personable disposition
  • Ability to remain calm under pressure
  • Strong organizational skills
  • Self-motivated and quick learner
  • Team collaboration experience

Key Requirements

  • High School diploma or equivalency
  • Maintenance environment experience
  • Customer service experience in contract service industry
  • English fluency required
  • Remote work capability with backup plan

Work Rights

Not specified

Tailored Resume

Cover Letter