Customer Service Coordinator

Medtronic

Horsley Park, Australia
Competitive salary; short-term incentive (mip) ava...
Not specified (assumed onsite based on job nature).
4 years relevant experience
Customer service in healthcare
Preventative maintenance scheduling
Medtronic is seeking a Customer Service Coordinator for its Horsley Park location, focusing on providing excellent service and support for their Service and Repairs operations. The ideal candidate will have a minimum of four years of customer service experience, preferably in a healthcare or technical environment, and will be responsible for administrative support, communication, and coordination of service activities

Job Summary

  • This role serves as the central point of contact for service-related inquiries at Medtronic's Horsley Park service centre.
  • The position involves coordinating preventative maintenance scheduling and managing equipment loan pools to ensure timely service delivery.
  • Medtronic offers a competitive salary, flexible benefits package, and eligibility for the short-term Medtronic Incentive Plan.

Matching Summary

Match Score: 85

Medtronic is seeking a Customer Service Coordinator for its Horsley Park location, focusing on providing excellent service and support for their Service and Repairs operations. The ideal candidate will have a minimum of four years of customer service experience, preferably in a healthcare or technical environment, and will be responsible for administrative support, communication, and coordination of service activities.

Salary

Competitive Salary; Short-term incentive (MIP) available; Flexible Benefits Package

Skills & Requirements

Must-have

  • 4 years relevant experience
  • customer service in healthcare
  • preventative maintenance scheduling
  • equipment loan pool management
  • invoicing and documentation

Nice-to-have

  • Salesforce experience preferred
  • SAP or ERP system knowledge
  • proactive independent work style
  • strong analytical capabilities
  • empathetic customer communication

Key Requirements

  • Minimum 4 years of relevant experience
  • Experience in healthcare or technical service environment
  • Strong communication and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter