Técnico(a) De Suporte Em Informática - Dedicado - Jundiaí - Sp

Unity of Roseburg

Jundiaí, SP, Brazil
Not specified
Hardware and software troubleshooting
Desktop and laptop break/fix repairs
Printer maintenance and repair
The job posting is for a Técnico(a) De Suporte Em Informática at Unity of Roseburg in Jundiaí, SP, Brazil. The role involves providing technical support and maintenance for PCs and peripherals, as well as troubleshooting and resolving incidents based on defined scripts and guidelines

Job Summary

  • The role involves attending to transformation service calls by performing installations and maintenance of PCs and electronic equipment.
  • Candidates must execute specific incident activities according to Help Desk or Service Desk guidance while ensuring SLAs are met.
  • Success requires basic mechanical skills, understanding of ESD procedures, and experience in computer assembly.

Matching Summary

Match Score: 75

The job posting is for a Técnico(a) De Suporte Em Informática at Unity of Roseburg in Jundiaí, SP, Brazil. The role involves providing technical support and maintenance for PCs and peripherals, as well as troubleshooting and resolving incidents based on defined scripts and guidelines.

Skills & Requirements

Must-have

  • Hardware and software troubleshooting
  • Desktop and laptop break/fix repairs
  • Printer maintenance and repair
  • Software loading via scripts
  • Image deployment and diagnostics
  • Preventive maintenance procedures

Nice-to-have

  • Strong problem-solving abilities
  • ESD procedure knowledge
  • Team collaboration skills
  • SLA adherence focus

Key Requirements

  • Experience in computer assembly
  • Manufacturer certifications (EMC, Dell, Cisco, Microsoft, etc.)
  • Microsoft Certified Professional certification preferred
  • Completion of Core Training
  • Client or government authorization may be required

Work Rights

Not specified

Tailored Resume

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