Parts Intrepreter

JLG Industries

Regents Park, Australia
On-site
Mechanical aptitude
Customer satisfaction focus
Timely communication
JLG Industries is seeking a Parts Interpreter to assist customers in identifying and processing spare parts sales, emphasizing mechanical aptitude and customer satisfaction. The role requires effective communication, strong organizational skills, and experience in parts sales, with a focus on customer relationship management

Job Summary

  • The Parts Interpreter role is a technical support position which assists customers in identifying spare parts and processing parts sales.
  • The role requires a mechanically minded individual with a strong focus on customer satisfaction and complaint resolution.
  • The Parts Interpreter is responsible for accurate and timely communication with service technicians and workshop staff and supports the Business Development Managers and Sales staff where necessary to ensure strong customer relationship support.

Matching Summary

Match Score: 85

JLG Industries is seeking a Parts Interpreter to assist customers in identifying and processing spare parts sales, emphasizing mechanical aptitude and customer satisfaction. The role requires effective communication, strong organizational skills, and experience in parts sales, with a focus on customer relationship management.

Skills & Requirements

Must-have

  • Mechanical aptitude
  • Customer satisfaction focus
  • Timely communication
  • Parts manual interpretation
  • Order processing accuracy

Nice-to-have

  • Proactive customer updates
  • Strong organizational skills
  • Exceptional attention to detail

Key Requirements

  • ERP experience with SAP or similar required
  • Previous experience and knowledge of spare parts sales and operations
  • Strong literacy and numeracy skills
  • Ability to work as an individual and within a team environment

Work Rights

Not specified

Tailored Resume

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