Job Summary

• The Aman Customer Engagement Specialist will be key to designing and delivering a transformational and elevated experience to our guests.
• This position will handle a variety of tasks including incoming correspondence to the hotel, correspondence relating to Food and Beverage, Spa, Front Office, Concierge, Aman Club, Guest Services, Housekeeping, and any other departments designated by hotel leadership.
• At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly.

Matching Summary

Salary

Base: $37.38/hour; Bonus/Equity: Not specified; Benefits: Comprehensive and generously-subsidized health benefits program, Safe Harbor 401K Plan, Complimentary Stays at other Aman properties, Discounts at Aman New York restaurants and Aman Retail online store, Wellness events

Skills & Requirements

Key Requirements

• 2-3 years' experience in hospitality or guest services
• Excellent written and verbal communication skills
• Detail-oriented
• Graduate of Hotel School or College Degree is a plus

Work Rights