Junior Supervisor, Poker Room

Melco Resorts & Entertainment

City of Dreams Manila, Philippines
On-site
Supervise poker games
Monitor game flow and dealer performance
Handle customer disputes
Melco Resorts & Entertainment is seeking a Junior Supervisor for their Poker Room at the City of Dreams Manila. The role involves overseeing poker game operations, ensuring compliance with gaming regulations, and promoting a positive customer experience

Job Summary

  • The Junior Supervisor, Poker Room oversees the operations of poker games in a casino or gaming establishment, ensuring games are conducted efficiently, fairly, and in compliance with established rules and regulations.
  • This role is responsible for all Poker Room operations when on duty, including assisting in organizing and managing poker tournaments or special events.
  • The position requires excellent communication and interpersonal skills, the ability to manage and motivate staff, and strong problem-solving and conflict-resolution abilities.

Matching Summary

Match Score: 85

Melco Resorts & Entertainment is seeking a Junior Supervisor for their Poker Room at the City of Dreams Manila. The role involves overseeing poker game operations, ensuring compliance with gaming regulations, and promoting a positive customer experience.

Skills & Requirements

Must-have

  • Supervise poker games
  • Monitor game flow and dealer performance
  • Handle customer disputes
  • Promote house promotions
  • Assist with poker tournaments

Nice-to-have

  • Friendly and approachable demeanor
  • Professional appearance and behavior
  • Pleasing personality
  • Calm under pressure

Key Requirements

  • Prior experience as a poker dealer
  • Strong knowledge of poker rules and house policies
  • Tertiary education preferred
  • Proficiency in basic computer software and casino management systems
  • Ability to work varied shifts

Work Rights

Not specified

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