Collection Analyst / Bilingue / Hibrido

Iron Mountain

**
Minimize delinquency rates
Proactive customer contact
Resolve billing disputes
** Iron Mountain is seeking a bilingual Collections Analyst to join their North American Accounts Receivable team, focusing on minimizing delinquency while ensuring healthy cash flow. The ideal candidate should possess finance knowledge, experience in collections or call center environments, and strong problem-solving skills. **

Job Summary

  • Independently manage an account portfolio to minimize delinquency and ensure healthy cash flow.
  • Collaborate with various teams to resolve billing disputes and identify issues causing payment delays.
  • Work in a culture of belonging where diversity is valued and innovation is encouraged, with remote work options available.

Matching Summary

Match Score: 75

** Iron Mountain is seeking a bilingual Collections Analyst to join their North American Accounts Receivable team, focusing on minimizing delinquency while ensuring healthy cash flow. The ideal candidate should possess finance knowledge, experience in collections or call center environments, and strong problem-solving skills. **

Skills & Requirements

Must-have

  • Minimize delinquency rates
  • Proactive customer contact
  • Resolve billing disputes
  • Document collection efforts in Oracle

Nice-to-have

  • Culture of belonging
  • Continuous learning opportunities
  • Valued unique contributions

Key Requirements

  • 1-2 years of experience in Call Center or Collections
  • Intermediate proficiency in Microsoft Excel, Outlook, Word, and Oracle
  • Advanced level of English

Work Rights

Not specified

Tailored Resume

Cover Letter