It Project Support Specialist

KBR

Rabigh, Saudi Arabia
Fully remote
Desktop incident management
Dash incident and request management
Pc replacement coordination
Provide first- and second-line desktop incident management to all KBR staff and any potential remote users

Job Summary

  • Provide first- and second-line desktop incident management to all KBR staff and any potential remote users.
  • Ensure day-to-day management of DASH incidents and requests in the appropriate queues including expediting resolution of escalated issues.
  • Work requires professional English written and strong verbal communication and interpersonal skills.

Matching Summary

Provide first- and second-line desktop incident management to all KBR staff and any potential remote users.

Skills & Requirements

Must-have

  • Desktop incident management
  • DASH incident and request management
  • PC replacement coordination
  • Desktop hardware configuration and delivery
  • Printing services support
  • Voice services support

Nice-to-have

  • Strong customer focus
  • Ability to create strong working relationships
  • Work in a multicultural environment
  • Professional English communication skills

Key Requirements

  • 7+ years of experience in Information Technology
  • Proven experience as hands-on IT Project Support Specialist
  • HS diploma or local equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter