Patient Service Rep

Trinityrailwayexpress

Patient focused customer service
Insurance verification
Payment collection
Provides patient focused customer service, performing outpatient & / or inpatient registration & insurance verification functions

Job Summary

  • Provides patient focused customer service, performing outpatient & / or inpatient registration & insurance verification functions.
  • Researches, collects & analyzes information, identifies opportunities, develops solutions, & leads through resolution.
  • Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct.

Matching Summary

Provides patient focused customer service, performing outpatient & / or inpatient registration & insurance verification functions.

Skills & Requirements

Must-have

  • Patient focused customer service
  • Insurance verification
  • Payment collection
  • Data analysis and reporting
  • Night Shift

Nice-to-have

  • Trinity Health Culture
  • Collaborates on performance improvement
  • Peer influencer
  • Problem-solving skills

Key Requirements

  • Minimum one (1) year customer service experience
  • Minimum of two (2) years hospital registration or insurance verification experience
  • Knowledge of medical terminology
  • HFMA CRCR or NAHAM CHAA required within one (1) year of hire
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter