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RemotePOC is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll operations and client interactions, ensuring compliance with local regulations. The role is fully remote and emphasizes innovation, teamwork, and a supportive work culture.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations and collaborate seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time position requiring availability from Saturday through Wednesday, including weekends, within a fully remote global environment.
Matching Summary
Match Score: 75
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RemotePOC is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll operations and client interactions, ensuring compliance with local regulations. The role is fully remote and emphasizes innovation, teamwork, and a supportive work culture.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep knowledge of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working remotely
Asynchronous communication proficiency
Mentoring and team collaboration skills
Analytical problem-solving mindset
Adaptability in fast-paced environments
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland