Community Support Assistant - Full Time, 6 Month Contract

The Brand Power Company

Kuala Lumpur, Malaysia
Base: circa rm 2,500 pm; bonus/equity: not specifi...
Hybrid (2 days in office, 3 days remote)
Manage member inquiries
Moderate user-generated content
Identify fraudulent activity
The Brand Power Company is seeking a Community Support Assistant for a full-time, 6-month contract in Kuala Lumpur, Malaysia. The ideal candidate will support the Home Tester Club community by managing member inquiries and moderating content, requiring strong organizational skills and attention to detail, with no prior experience necessary

Job Summary

  • The Brand Power Company is seeking an enthusiastic individual to support the rapid growth of their online Home Tester Club community.
  • This entry-level role involves managing member inquiries, moderating user-generated content, and identifying potential fraudulent activity.
  • The company offers a competitive salary, a hybrid working model, and is committed to diversity and inclusion.

Matching Summary

Match Score: 85

The Brand Power Company is seeking a Community Support Assistant for a full-time, 6-month contract in Kuala Lumpur, Malaysia. The ideal candidate will support the Home Tester Club community by managing member inquiries and moderating content, requiring strong organizational skills and attention to detail, with no prior experience necessary.

Salary

Base: Circa RM 2,500 per month; Bonus/Equity: Not specified; Benefits: Paid leave entitlements

Skills & Requirements

Must-have

  • Manage member inquiries
  • Moderate user-generated content
  • Identify fraudulent activity
  • Respond to member inquiries
  • Troubleshoot platform issues
  • Review submitted content

Nice-to-have

  • Open mind and desire to succeed
  • Good old-fashioned hard work
  • Interest in consumer products
  • Familiarity with online communities
  • Multilingual is an asset

Key Requirements

  • Fluent in English (written & verbal)
  • Highly organized
  • Detail-oriented
  • Comfortable with repetitive tasks
  • Proactive communicator
  • Excellent written and verbal communication skills
  • Must have the legal right to work in the country

Work Rights

Must have the legal right to work in the country

Tailored Resume

Cover Letter