Customer Representative (swedish-speaking) - On-site Sp02

Concentrix

Benalmádena Costa, Spain
Swedish language native level
Fluent english communication
Handle inbound and outbound calls
You will handle incoming and outgoing calls to existing eCommerce customers and online chat, assisting them with questions about orders, products, deliveries, and offers

Job Summary

  • You will handle incoming and outgoing calls to existing eCommerce customers and online chat, assisting them with questions about orders, products, deliveries, and offers.
  • Concentrix offers attractive salary conditions, a full Spanish contract from day one with access to Spanish health insurance, and permanent employment with a rotating schedule.
  • The company promotes internal recruitment for higher roles and offers opportunities for professional development and mobility within their global network.

Matching Summary

You will handle incoming and outgoing calls to existing eCommerce customers and online chat, assisting them with questions about orders, products, deliveries, and offers.

Skills & Requirements

Must-have

  • Swedish language native level
  • Fluent English communication
  • Handle inbound and outbound calls
  • Online chat support
  • Digital environment work experience

Nice-to-have

  • Proactive and curious mindset
  • Willingness to learn new methods
  • Team player with problem-solving skills
  • Open to a changing work environment

Key Requirements

  • Native Swedish speaker
  • Fluent English
  • Computer work experience
  • High service ability
  • Experience with CRM systems (preferred)
  • B2C work experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter