Digital Customer Journey Expert

ING

Netherlands
Good salary; thirteenth month included; 3.5% bis s...
Hybrid
3-5 years digital marketing experience
Online campaign management expertise
A/b testing setup and analysis
ING is seeking a Digital Customer Journey Expert to enhance digital sales and customer engagement through data-driven marketing strategies. The ideal candidate will have experience in digital marketing, campaign management, and optimizing customer journeys, while thriving in a dynamic, collaborative, and innovative environment

Job Summary

  • You will spot opportunities in the customer journey based on data and turn them into concrete actions.
  • The role involves running digital marketing campaigns with a commercial and customer-centric mindset within an agile environment.
  • Employees enjoy a 36-hour working week, a thirteenth-month salary, and a 3.5% Individual Savings Contribution.

Matching Summary

Match Score: 85

ING is seeking a Digital Customer Journey Expert to enhance digital sales and customer engagement through data-driven marketing strategies. The ideal candidate will have experience in digital marketing, campaign management, and optimizing customer journeys, while thriving in a dynamic, collaborative, and innovative environment.

Salary

Good salary; Thirteenth month included; 3.5% BIS savings contribution; 8% holiday pay

Skills & Requirements

Must-have

  • 3-5 years digital marketing experience
  • Online campaign management expertise
  • A/B testing setup and analysis
  • Customer journey optimization skills
  • Data-driven actionable insights

Nice-to-have

  • Commercial and entrepreneurial mindset
  • Passion for customer engagement
  • Ability to work independently
  • Curious and open-minded approach
  • Agile methodology experience

Key Requirements

  • HBO or WO education completed
  • Fluency in Dutch and English languages
  • 3-5 years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter