Executive Lounge Supervisor

Hotel Chadstone Melbourne MGallery

Makassar, Indonesia
On-site
Guest-focused approach
Handle guest issues
Financial transactions
Oversee the shift and allocate duties to team members when leadership is not present

Job Summary

  • Oversee the shift and allocate duties to team members when leadership is not present.
  • Maintain the cleanliness, organisation, and presentation of the outlet to Novotel standards.
  • Maintain a strong guest‑focused approach and ensure the team delivers warm, attentive service throughout the shift.

Matching Summary

Oversee the shift and allocate duties to team members when leadership is not present.

Skills & Requirements

Must-have

  • Guest-focused approach
  • Handle guest issues
  • Financial transactions
  • Stock level monitoring
  • Opening and closing procedures

Nice-to-have

  • Upsell menu items
  • Efficient service flow
  • Luxury environment experience

Key Requirements

  • Minimum 2 years of relevant experience
  • Proven experience in a Supervisory role
  • Excellent English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter