Ensuring DB Service Standards with respect to Customer Service, Compliance and Corporate Security are adhered to
Job Summary
Ensuring DB Service Standards with respect to Customer Service, Compliance and Corporate Security are adhered to.
We offer best in class leave policy, gender neutral parental leaves, childcare assistance benefits, and sponsorship for industry relevant certifications and education.
The role involves strict adherence to internal and external guidelines including KYC, Anti Money Laundering, and audit compliance while maintaining best in class service standards.
Matching Summary
Ensuring DB Service Standards with respect to Customer Service, Compliance and Corporate Security are adhered to.
Skills & Requirements
Must-have
Customer service compliance
Audit guideline adherence
Regulatory circular display
Expense monitoring and cost control
Suspicious transaction review
Customer complaint management
Nice-to-have
Knowledge of FEMA and foreign exchange
Client service excellence
Training and development culture
Continuous learning environment
Team coaching and support
Key Requirements
10 years experience in branch operations
Knowledge on FEMA/Foreign exchange and trade operations preferred