Associate Client Support

CoreLogic Next Gear

Not specified; benefits: generous pyid leave, 8 ba...
Not specified
Strong interest in insurance claims lifecycle
Logical technical mindset for software logic
Proactive problem-solving and investigative curiosity
Cotality is seeking an Associate Client Support professional to provide crucial operational support, troubleshooting, and client engagement for their product suite. The ideal candidate will possess a strong interest in technology, problem-solving abilities, and effective communication skills to ensure seamless client interactions and support

Job Summary

  • The role involves providing essential daily operational support while acting as an investigator and problem-solver for clients and internal teams.
  • Candidates will contribute to product integrity by assisting with functional QA on new software releases and verifying the accuracy of internal configurations.
  • Cotality offers generous benefits including up to 16 weeks of fully paid parental leave, company-paid private medical cover, and a £375 annual wellbeing allowance.

Matching Summary

Match Score: 85

Cotality is seeking an Associate Client Support professional to provide crucial operational support, troubleshooting, and client engagement for their product suite. The ideal candidate will possess a strong interest in technology, problem-solving abilities, and effective communication skills to ensure seamless client interactions and support.

Salary

Not specified; Benefits: Generous paid leave, 8 bank holidays, private healthcare, pension scheme, £375 annual wellbeing allowance

Skills & Requirements

Must-have

  • Strong interest in insurance claims lifecycle
  • Logical technical mindset for software logic
  • Proactive problem-solving and investigative curiosity
  • Clear communication via email and phone
  • Proficiency with ClickUp, FogBugz, Freshdesk

Nice-to-have

  • Resilience and growth mindset
  • Flexibility for international surge periods
  • Self-motivated approach to continuous upskilling
  • Collaborative spirit within a global team

Key Requirements

  • Aptitude for rapid product learning
  • Natural comfort with technology and software logic
  • Patience to reproduce issues and identify bugs

Work Rights

Not specified

Tailored Resume

Cover Letter