Aftersales Analyst

Chevrolethelena

Hybrid
Post-sales business analysis
Management reports and kpis
Customer satisfaction monitoring
Analyze the performance of the post‑sales business including services, parts, warranties, and maintenance contracts

Job Summary

  • Analyze the performance of the post‑sales business including services, parts, warranties, and maintenance contracts.
  • Coordinate with commercial, operations, finance, and dealer teams to ensure accuracy and consistency of information while preparing executive presentations for management.
  • General Motors fosters an inclusive workplace that supports employee growth and drives meaningful change towards a safer and more equitable world.

Matching Summary

Analyze the performance of the post‑sales business including services, parts, warranties, and maintenance contracts.

Skills & Requirements

Must-have

  • Post-sales business analysis
  • Management reports and KPIs
  • Customer satisfaction monitoring
  • Budget and target control
  • Cross-functional coordination
  • Intermediate Excel skills
  • Hybrid work onsite 3 days weekly

Nice-to-have

  • Experience with BI tools
  • Knowledge of ERP systems
  • Post-sales operations knowledge
  • Strong business acumen
  • Proactive and continuous improvement mindset
  • Effective cross-functional communication

Key Requirements

  • Bachelor’s degree in relevant fields
  • At least 1 year experience in business analysis or post-sales
  • Intermediate Excel proficiency
  • No GM immigration sponsorship provided

Work Rights

No GM immigration sponsorship provided

Tailored Resume

Cover Letter