Financial Counselor

Chad The Heart of Africa Inc

Atlanta, Georgia, US
Customer service skills
Professionalism and empathy
Excellent communication skills
Serves as primary contact to educate family and community about financial assistance and charity care programs, health insurance exchange, or alternate insurance programs as appropriate

Job Summary

  • Serves as primary contact to educate family and community about financial assistance and charity care programs, health insurance exchange, or alternate insurance programs as appropriate.
  • Conducts all interactions in a manner that will result in a positive patient experience and appropriate reimbursement for services.
  • Works in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children’s Healthcare of Atlanta.

Matching Summary

Serves as primary contact to educate family and community about financial assistance and charity care programs, health insurance exchange, or alternate insurance programs as appropriate.

Skills & Requirements

Must-have

  • Customer service skills
  • Professionalism and empathy
  • Excellent communication skills
  • Patient financial assistance programs
  • Insurance eligibility determination

Nice-to-have

  • Positive patient experience
  • Proactive support efforts
  • Safe patient care delivery
  • Sense of responsibility
  • Commitment to customer service

Key Requirements

  • High school diploma or GED
  • Experience in social services
  • Experience in public assistance programs
  • Experience with personal client contact
  • Certified Patient Account Representative
  • Certified Healthcare Access Associate
  • Certified Financial Counselor

Work Rights

Not specified

Tailored Resume

Cover Letter