Operations Engineer Iii

ICON Clinical Research, LP

Chennai, India
Hybrid, office-based
Enterprise euc platforms (intune, mecm/sccm, citrix)
Modern endpoint management frameworks
Endpoint security posture strengthening
ICON Clinical Research is seeking an Operations Engineer III for their Chennai office, focusing on enterprise endpoint and virtual desktop platforms. The ideal candidate will possess strong analytical skills, experience with modern endpoint technologies, and the ability to lead complex incident resolutions

Job Summary

  • Lead the engineering, operation, and continuous improvement of enterprise EUC platforms including Intune, MECM/SCCM, Citrix Virtual Apps & Desktops, Jamf, Group Policy, and supporting AWS components.
  • Strengthen endpoint security posture through Conditional Access, Defender, OS hardening, and compliance policy enforcement.
  • ICON plc is a world-leading healthcare intelligence and clinical research organization, fostering an inclusive environment driving innovation and excellence.

Matching Summary

Match Score: 85

ICON Clinical Research is seeking an Operations Engineer III for their Chennai office, focusing on enterprise endpoint and virtual desktop platforms. The ideal candidate will possess strong analytical skills, experience with modern endpoint technologies, and the ability to lead complex incident resolutions.

Skills & Requirements

Must-have

  • Enterprise EUC platforms (Intune, MECM/SCCM, Citrix)
  • Modern endpoint management frameworks
  • Endpoint security posture strengthening
  • Complex change deployments
  • Operational data and KPIs
  • Windows and macOS platforms

Nice-to-have

  • Data-driven insights
  • User experience improvement
  • Business-critical EUC services at scale
  • Technical strategy guidance
  • Mentoring junior engineers

Key Requirements

  • Bachelor’s degree or equivalent professional experience
  • Strong enterprise-level experience with EUC technologies
  • Proven experience leading complex incident resolution
  • Strong scripting capability (PowerShell and macOS)
  • Experience operating in regulated environments

Work Rights

Not specified

Tailored Resume

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