Service Manager

Bridgestone Americas

Dubuque, US
Base: $18.54 - $27.81; bonus/equity: $2,000 sign-o...
Manage customer relationships
Lead and coach technicians
Ensure customer satisfaction
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers

Job Summary

  • Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

Matching Summary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

Salary

Base: $18.54 - $27.81; Bonus/Equity: $2,000 sign-on bonus (for first-time hires); Benefits: Medical, Dental, Vision, Paid vacation, holidays, 401(k) match, On demand pay

Skills & Requirements

Must-have

  • manage customer relationships
  • lead and coach technicians
  • ensure customer satisfaction
  • drive sales through customer interactions
  • manage automotive service operations

Nice-to-have

  • championing all perspectives
  • building a diverse team
  • foster co-creation opportunities
  • empowering creativity and curiosity

Key Requirements

  • High School Diploma or equivalent
  • 4 years auto service technical experience
  • 1 year service manager or writer experience
  • Valid automotive driver's license

Work Rights

Not specified

Tailored Resume

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