Customer Representative (french-speaking) – Airline Company - Part-time

Concentrix

Lisbon, Portugal
Competitive salary; + bonuses; not specified
French c1 level
English b2 level
Inbound/outbound calls and email
As a Customer Service Representative, you will be in charge of booking management, assist clients via inbound/outbound calls and email, and deal with claims

Job Summary

  • As a Customer Service Representative, you will be in charge of booking management, assist clients via inbound/outbound calls and email, and deal with claims.
  • Concentrix offers training, cutting-edge technologies, and continuing support with real career and personal growth potential, with about 80% of managers promoted from within.
  • Benefits include competitive salary, central location in Lisbon, part-time schedules, referral bonus opportunities, full paid training, and career development programs.

Matching Summary

As a Customer Service Representative, you will be in charge of booking management, assist clients via inbound/outbound calls and email, and deal with claims.

Salary

Competitive salary; Additional bonuses; Not specified

Skills & Requirements

Must-have

  • French C1 level
  • English B2 level
  • Inbound/outbound calls and email
  • Booking management
  • Deal with claims

Nice-to-have

  • Empathy and team spirit
  • Customer journey improvement
  • Empower customers
  • Exceed expectations

Key Requirements

  • 6 months customer service experience
  • GDS tools experience preferential
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter