Customer Banking Specialist - Scottsdale

CommBank

Scottsdale, Tasmania, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process applications for credit products, while also completing Financial Health Checks.
  • This role involves assisting customers with everyday banking needs and complaints via face-to-face, telephone, or digital channels in a multi-channel branch environment.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide financial solutions
  • Work in a retail environment

Nice-to-have

  • Financial services experience
  • Hospitality experience
  • Retail experience
  • Interest in financial wellbeing
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Problem-solving skills
  • Integrity and customer focus

Work Rights

Not specified

Tailored Resume

Cover Letter