Not specified (potentially in-office based on role)
Previous customer service experience
Strong problem-solving skills
Excellent communication skills
Transport Engineering Solutions Pty Ltd is seeking a Technical Customer Support / Parts Interpreter to join their Noble Park team. The role involves providing expert support to customers regarding spare parts and collaborating with various departments to ensure effective service delivery
Job Summary
The role serves as the first point of contact for customers, providing expert support beyond just spare parts enquiries.
Candidates will collaborate with internal departments including service, warehouse, and sales to resolve complex customer queries.
The position offers a competitive remuneration package along with access to employee benefits and an annual health reimbursement program.
Matching Summary
Match Score: 75
Transport Engineering Solutions Pty Ltd is seeking a Technical Customer Support / Parts Interpreter to join their Noble Park team. The role involves providing expert support to customers regarding spare parts and collaborating with various departments to ensure effective service delivery.
Salary
Competitive remuneration package; Employee benefits account included; Health and Wellbeing reimbursement program available
Skills & Requirements
Must-have
Previous customer service experience
Strong problem-solving skills
Excellent communication skills
Ability to multitask effectively
Familiarity with ERP systems
Nice-to-have
Technical knowledge of hydraulic systems
Experience in aftersales support roles
Customer-first mindset
Team player attitude
Proactive approach to support
Key Requirements
Pass compulsory pre-employment medical assessment
Pass drugs and alcohol assessment
Experience in industrial or automotive environment preferred