Customer Banking Specialist - Cobar

CommBank

Cobar, AU
Exceptional customer service experience
In-depth customer conversations
Assist with general banking transactions
As the Customer Banking Specialist in our Cobar Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Cobar Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will assist customers with general banking transactions, answer questions and queries, and build personal connections through meaningful conversations.
  • The role involves supporting customers with enquiries, account maintenance, processing credit product applications, and educating them on in-branch technology and digital banking options.

Matching Summary

As the Customer Banking Specialist in our Cobar Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service experience
  • In-depth customer conversations
  • Assist with general banking transactions
  • Support in-branch technology and digital banking
  • Complete Financial Health Checks
  • Problem solve and provide solutions

Nice-to-have

  • Financial services, retail or hospitality experience
  • Articulate financial terms clearly
  • Act with integrity
  • Place customer at the centre
  • Genuine interest in career with CommBank

Key Requirements

  • Secondment/contract until Feb 2027
  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter