The Senior Manager, Service & Body Operations is a highly visible individual contributor role focused on raising performance across the entire organization rather than shop-level management
Job Summary
The Senior Manager, Service & Body Operations is a highly visible individual contributor role focused on raising performance across the entire organization rather than shop-level management.
This role requires driving measurable improvements in financial and operational performance while partnering with General Managers and department leaders to implement corrective actions.
Midwest Bus Sales is the largest Thomas Built Bus Dealer in the US, operating across six states with five locations and committed to diversity and inclusion in the workplace.
Matching Summary
The Senior Manager, Service & Body Operations is a highly visible individual contributor role focused on raising performance across the entire organization rather than shop-level management.
Salary
Base: $100,000 annually; Bonus/Equity: 20% bonus based on base salary; Benefits: Not specified
Skills & Requirements
Must-have
Service and body shop financial performance
Data analysis and reporting tools
Operational process standardization
Cross-functional collaboration with sales and parts
Performance and P&L ownership
Warranty and cost control management
Nice-to-have
Strong communication and presentation skills
Ability to influence without direct authority
Culture of accountability and continuous improvement
Training and development of service teams
Key Requirements
5–10+ years service or fixed operations experience